AI Operating System for Freight Forwarders
Built for the next generation
of forwarding.
Modem unifies sales, procurement, quoting, and operations into one intelligent system that learns and acts on your behalf.
One system for the entire forwarding workflow.
Modem replaces the disconnected stack of CRMs, rate tools, and spreadsheets with a single AI-native system built for how freight actually works.
Sales & CRM
AI-powered pipeline management that scores leads, flags opportunities, and suggests next actions — so your team closes more without working more.
Procurement
A living ecosystem of your supplier partners — manage relationships and rates all in one place with agentic oversight.
Pricing & RFQs
Centralise and automate rate cards across all trade lanes. Modem keeps them current, flags margin risks, and surfaces the right rates at the right moment.
Operations
Convert won quotes to shipments automatically — execute bookings and critical shipment management tasks.
The Process
RFQ in. Deal done. In under 5 minutes.
RFQ arrives
Customer sends a request. Modem parses it automatically, matches your rate cards, and flags margin risk — before you've opened your inbox.
AI draft, you approve
Modem generates the quote. You review in seconds and send. No spreadsheets, no copy-paste, no calculation errors.
Won deal, live shipment
Quote accepted? Modem converts it to a shipment automatically. Zero double-entry. Your ops team picks it up ready to go.
Modem consolidated three systems and manual processes into one. Our team now responds to RFQs in minutes and our conversion rate has doubled - it's like having an extra commercial director who never sleeps.
Common questions
Before you book the demo
How long does it take to get up and running?
Most forwarders are live within a few days. We configure your rate cards and workflows before go-live — no lengthy IT project, no consultancy fees.
Is our data secure?
Yes. Data is encrypted in transit and at rest, hosted in the UK, and never shared with third parties. We're happy to share our security documentation before you book.
How is Modem different from a generic CRM?
Modem is built exclusively for freight forwarding. Rate cards, RFQ workflows, trade lanes, carrier relationships — it understands your business out of the box. A generic CRM never will.
Ready to run at
machine speed?
Join the freight forwarders already using Modem to close more, faster.