Privacy Policy

Last updated: May 2026

Modem Intelligence Ltd, trading as Modem (“we”, “us”, “our”), respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect information when you visit our website.

1. Who We Are

Modem Intelligence Ltd Trading as Modem 17 Heath Drive, London, SW20 9BE United Kingdom

Email: steven@thinkmodem.com

2. Information We Collect

We only collect limited personal data through our website, including:

  • Name
  • Work email address
  • Company name (if provided)
  • Any information you include in a contact or demo request form

We do not collect payment details, uploaded documents, or account login information through this website.

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Arrange demos or meetings
  • Communicate about our services
  • Improve website functionality where relevant

We do not sell your personal data.

Where applicable under UK GDPR and EU GDPR, we process personal data based on:

  • Legitimate interests (responding to business enquiries)
  • Consent (where required)

5. Data Sharing

We may share data with trusted service providers who help us operate our website or email systems. They are required to handle data securely.

We do not share data for advertising purposes.

6. Data Retention

We keep enquiry data only for as long as reasonably necessary to manage communications and potential business discussions.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Withdraw consent where applicable

To make a request, email: steven@thinkmodem.com

8. Cookies

Please see our Cookie Policy for details on cookies used on this website.

9. Changes

We may update this Privacy Policy from time to time. Updated versions will be posted on this page.

We'll be in touch within one business day.